Answers to common patient questions

Yes. We offer both in-person and online consultations in English, Portuguese, and Spanish. Contact our team via WhatsApp to coordinate the format that best fits your needs.

No. If you already have previous hearing tests or medical reports, please bring them along. However, during the initial assessment, our team will determine exactly which exams, if any, are truly necessary for your specific case.

No. Care is entirely personalized. The need for interdisciplinary collaboration is determined based on your initial comprehensive clinical evaluation.

Yes. AudioClick also specializes in hearing loss, dizziness and balance disorders, hyperacusis, misophonia, bruxism and jaw clenching, sleep disturbances, anxiety, and related metabolic and nutritional factors.

No. Every treatment plan is uniquely customized according to assessment findings, specific symptoms, diagnostic results, and individual patient goals.

Your first contact is with our patient coordinator Michele, who will listen to your needs, explain the most suitable assessment, and coordinate your booking.

Tinnitus is the perception of sound in the absence of an external acoustic source. It can be experienced as ringing, buzzing, hissing, rushing, clicking, pulsation, cicadas, or other sounds. It may occur in one ear, both ears, or be perceived centrally within the head.

Tinnitus is not an isolated disease, but a symptom that may be associated with various factors—such as auditory deprivation, muscular and somatosensory tension, emotional stress, metabolic changes, sleep disturbances, and central nervous system hyperactivity. A comprehensive evaluation clarifies which factors contribute to each case.

No. You can contact AudioClick directly to schedule your evaluation without a prior medical referral. If you already have previous medical exams or reports, we recommend bringing them along to review alongside your clinical history.

The initial consultation with Dr. Tatiana lasts approximately 2 hours and is conducted with rigorous clinical depth and personalized attention. During this session, clinical symptoms, medical history, prior exams, and potential triggers are thoroughly analyzed.

The appointment also includes screening for head and neck myofascial trigger points, lifestyle and dietary habit analysis, individualized counseling, scientifically validated questionnaires, and identifying factors that sustain or amplify symptom distress.

At the conclusion of the evaluation, you receive clear guidance and tailored recommendations, including any complementary diagnostic exams, referrals to interdisciplinary team specialists, and customized therapeutic protocols.